MY DFA Information
I’ve been approved. What’s next?
You can expect your DFA officer to rea...
Representatives
“What is a representative?”
A representative is a person who you have a...
Emergency Support
In the event of an emergency, the DFA can provide financial assistance f...
How to Begin Receiving Support
Support me flowchart
Here’s the application to start receiving financia...
“Why has my Financial Assistance been revoked?”
This occurs in whole or in part where a household member:
No longer ful...
Am I eligible for Financial Assistance?
You are eligible for financial assistance if you are:
Caymanian, a spou...
Does the DFA make retroactive payments?
Retroactive payment will only be made to a vendor (e.g. for rent, electr...
Will the DFA reimburse me?
Please note the below regarding reimbursement:
The DFA shall not b...
Does the DFA assist with Phone Bills?
Eligible clients may qualify for up to $50 per adult in the household pe...
Does the DFA assist with Transportation?
Eligible clients may qualify for up to $100 per month per household. Th...
Does the DFA assist with Internet?
Eligible clients may qualify for up to $100 per month per household. Thi...
What changes to my circumstances do I need to advise the DFA on?
The DFA is to be updated, within ten (10) working days, about any materi...
What documents are required to confirm immigration status?
For confirming proof of Caymanian status, we can accept any one of the f...
Why is the amount for food listed on my financial assessment different than the amount I listed on my application form?
The DFA has a set cost amount for food for a specified number of persons...
Does the DFA assist with rental deposit?
For persons who qualify for assistance through the DFA, a one-time renta...
Does DFA Help to Locate Rental Accommodation?
DFA does not assist individuals in finding rental accommodations. Howeve...
If the funeral package my family selected costs over CI$3,500, can DFA assist with the cost?
No. The funeral homes provide a package for DFA clients. It is priced at...
Do I need to provide a quote from the funeral home?
Yes, the funeral home of your choice (Bodden's or Churchill's) will prov...
What do I do if my ID is not working with my food card?
Try using another government-issued ID. If none of your IDs works, conta...
If I lose my food card or if my food card is stolen, what should I do?
If your food card is lost or stolen, please notify the DFA in person or ...
How often will my food card be topped up?
Food cards are topped up on Fridays, bi-weekly (every two weeks). Your f...
How do I appeal a denial of service for indigent medical insurance?
To appeal a denial of service for indigent medical insurance, submit in ...
Can I apply for an extension of indigent medical insurance coverage?
To request an extension of indigent medical insurance coverage, contact ...
Where do I get a CINICO card from?
CINICO cards are obtained directly from CINICO. Please visit the CINICO ...
How do I apply for indigent medical insurance through CINICO?
Complete the Application Form and submit the required documents. Provide...
Who is eligible for indigent medical insurance?
Caymanians / Dependants of Caymanians who have been deemed indigent or u...
DFA Appeals Process
An applicant or a recipient who is aggrieved by, or dissatisfied with, t...
My personal insurance is exhausted. Can I apply for indigent medical insurance?
Caymanians / Dependants of Caymanians who have been deemed indigent or u...
Who is eligible for indigent medical insurance?
Caymanians / Dependents of Caymanians who have been deemed indigent or u...
How will I know if a tenant / a prospective tenant is approved for rental assistance through the DFA?
If an applicant is approved for rental assistance, a DFA representative ...