How to Request a Change to Your Identification Register Information or your Cayman Islands Identification Card

12 June 2026 16:40

How to Request a Change to Your Information

If your personal information has changed and you need to update the details on your Cayman Islands Identification Card (My eID) or held in the Identification Register, please contact the eID team directly.

What to do

Contact the eID team to submit a request.

Email: myeid@egov.ky Phone: 244-3291 Office hours: Monday to Friday, 9:00 AM – 4:00 PM

What you will need

You will need to present the original or a certified copy of supporting documentation in person before your request can be finalised. (See documents below)

A certified copy is a photocopy that has been verified as a true copy of the original by an authorised person, such as a notary public, attorney, or Justice of the Peace.

Documents required by change type

What you are changing	Documents accepted	New card printed?
Name	• Marriage certificate • Divorce certificate • Birth certificate • Deed poll • Passport Note: A surname can be changed on the basis of marriage. Adding or changing a hyphenated name requires a deed poll. If you hold a passport (other than a BOTC or Cayman passport), you may need to update your name there first.	Yes
Date of birth	Birth certificate	Yes
Country of nationality	• Passport • Certificate of Naturalisation or Registration	No — Register update only
Immigration category	No documents needed — we will use the information held in the WORC portal. Note: This applies to updates to the immigration category shown on your card or in the Register. It does not cover changes between non-Caymanian statuses, such as a change between work permit categories. If your immigration category has not yet been updated in the My Info portal, please contact WORC before submitting your request: Grand Cayman: +1 (345) 945-9672 \| Cayman Brac: +1 (345) 948-2222 \| Toll Free: +1 (800) 534-9672	Yes
Sex	Birth certificate Note: Relevant where the sex printed on your card differs from your sex at birth.	Yes
Photo	A new photo that meets the photo guidelines. You will need to attend in person. Note: Where a card remains valid, a photo update may be permitted prior to card replacement, subject to the Registrar being satisfied that there is a legitimate need.	Yes
Signature	You will need to attend in person — your signature will be captured at that time.	Yes
Parents	• Birth certificate • Or another official document confirming the relationship	No — Register update only
Place of birth	• Passport • Birth certificate	No — Register update only

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