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My eID - How to Install My eID Mobile App on iOS Devices and Add an ID Card via NFC or Smart Card Readers

Table of Contents

- Install the My eID app
- Adding a Card
   - Using NFC Smart Card
   - Using the Smart Card Reader

 

Install the My eID app

1. Find and download the My eID app on the App Store
Once the download is completed, the app should appear on your home screen.

Step 1.png

Adding a Card

2. Open the My eID app

3. Add an identity

When opening the app for the first time, the app will prompt you to add a device.

Alternatively, select Identity from the bottom toolbar.

Select ‘+’ at the top right of the screen.

iOS - add identity.png

4. Select your device type

To add a Card, you are able to do so by selecting one of the following options:

a) NFC Smart Card if you are adding your ID Card via NFC, or

b) MiniLector Blue if you are adding your ID Card via the Smart Card Reader.

 

Step 3.png

Adding a Card using NFC Smart Card (if using a Smart Card Reader, skip to Step 8)

5. Enter your Card Name and Pin

Enter a Card Name, this can be anything you'd like to use to easily identify the Card.

Enter your PIN, this would have been created when you first setup your Card.

Step 4.png

6. Scan the Card by placing it on the top of your phone as directed

You will feel the phone vibrate when the Card is in the correct location and is being read. Keep the Card steady until it has been successfully added.

 

7. You have completed the process

When the Card has been successfully added, you will receive a success message.

Your Card should now appear under Identities in the Devices List.

 

Adding a Card using the Smart Card Reader

8. Prepare your Smart Card Reader

Insert the card, chip-first into the Reader. The barcode should be facing up.

a) You should keep the Card Reader within a close proximity, but it does not need to be touching the phone.

b) Ensure the side toggle switch on the Reader is turned to Bluetooth mode.

c) Bluetooth should also be switched on via your iOS device settings.

Smart Card Reader.png

9. Select your device under the Discovered devices list

Step 7.png

10. You have completed the process

Your Card should now appear under Identities in the Devices List.

iOS - add identity (2).png

🎥 Watch the How-To Video

For a step-by-step demonstration, watch the video below:

How to Install My eID Mobile App and Add a Card

Need more help? Contact our support team: 

📧 eidsupport@egov.ky | 📞 (345) 244-3693

Related to:

eGovernment My eID

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