We have a 2 minute YouTube video that takes you through the registration process.
Creating an eServices Account
Anybody may create an eServices Sign In account; there are no eligibility criteria. To create an account, click on the blue Sign In button at the top of this page, then click the link to "Create an account".
The sign in page may also be found by browsing to http://register.egov.ky.
You will be directed to the Sign Up page.
Username, name, and email address
On the Sign Up page, the following information is requested:
- Username: this can be anything you choose as long as it has not been used before in the system. Choose carefully because it can never be changed. You don't need to remember it though, as you can always sign in using your email address instead of your username.
- First and Last Names: We recommend that you use your real name, as this may help us provide support to you in the future.
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Email Address: Enter your email address. We recommend that you use a personal email address in preference to a work email address, so that you can retain access in the event that you move jobs.
Enter the details then click the Next button. Note that by clicking Next you agree to the Terms & Conditions.
An email is sent to the email address that you entered. Click the link in that email to proceed.
Choosing a Password
You will then be asked to specify a password for your account. The password must be at least 8 characters long, should contain a mixture of upper and lower case letters, and must contain at least one number. It also must not contain any words from your username.
Not receiving a registration email?
Some customers report that they do not receive a registration email, and are therefore unable to continue with their registration. We always send the registration email immediately, so if you are not receiving your email it is almost certainly because the address was mis-typed, or our email is being blocked by your company or email provider. It could also be because it is being filed as junk mail.
Further Information
For further information about eServices Sign In, please refer to the user guide that can be found on my.egov.ky.
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