This message means that you have another eServices account that is already linked to your Driver's License. Your Driver's License may only be linked to one account at a time.
- If you know the details of the eServices account that you used before, please sign out and sign in again using that account.
- If you don't know which account is linked to your Driver's License, please contact the DVDL Helpdesk ( DVDL.Helpdesk@gov.ky or phone: +1 (345) 945-8344 and select Option 1 from the Menu ) and ask that your Driver's License be reassigned to your new eServices account. You will need to provide them with:
- Your eServices Username
- Your Driver's License number and First Issued date.
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