Why I cannot be allowed to renew my Vehicle’s Licence?

If you cannot gain access to the Guest User portal there are two main rules for the portal that may be preventing you access:

• You must have at least 3 clear months or 90 days left on your inspection (Certificate of Roadworthiness); or
• The portal will only allow you to renew your vehicle licence for a maximum of 1 month prior to expiry.

For the Registered User portal, please ensure that you have first registered your account using your driver's licence, date of first issue and your desired email address. Once this is done you should be able to access the portal.

Other items that cause issues

• Terminated and suspended vehicle licences are not eligible for renewal.
• Internet Explorer is not the preferred browser for this application. Please ensure that you use Google Chrome, Safari or Firefox for optimal user experience. You will also need to enable pop-ups to complete the payment transaction.
• If a manual Inspection Form has been issued, you will have to attend a DVDL office for an in-person transaction.