Instructor: Managing Your Course – Unenroll Learners and Set Complete with Bulk Actions

Update individual learner details, or change many enrollments at once through the course's Enrollments page.

Bulk Actions Overview

Bulk actions refer to applying a change, typically of status or course access, to multiple learners at the same time.

For courses with hundreds or thousands of enrollments you can use filters to narrow your search to the enrollments you want to change. The filters available include:

• Search, to find learners by name
• User type, to find admins, managers and instructors who take courses
• User status, to find learners whose accounts are disabled
• Status for course completion, to find learners at Not Started or In Progress state
• Group, to find a group by name
• Created after, to find learners enrolled after a specific date

Use a single filter, or apply multiple filters together, for example:

• limit User status to Enabled (active) accounts only
• use Status to view enrollments at In process, and set Created after to a specific date
• find all User type > instructor accounts within specific Groups

Update Enrollments in Bulk through Courses Menu

Access bulk actions through Courses > course name > Enrollments to:

• unenroll multiple learners from a course
• set multiple learners as having completed a course, aka mark complete or set complete

To update the enrollments:

1. Select the items for the bulk action. Use 1 or more filters to narrow your search as required.
2. Select one of Unenroll or Set complete.
3. For Unenroll: in the dialog that opens, select Yes to confirm.
4. For Set complete: in the Manual Enrollment Completion dialog that opens:
   • select Status from Completed, Passed or Failed
   • turn on Award associated badges if required
   • select a Date
   • add any Notes to explain the manual completion
5. Save to finish

You can Cancel the action while the enrollment change is in process.

CSC Online refreshes Enrollments and shows the updated details for learners.